Privacy Policy
At Dalore India, our endeavour would be to protect your online privacy and security while you browse and shop on our website. We strive to ensure that your personal information is handled with the utmost care and is not misused. If you have any questions or concerns that this privacy policy does not address, please feel free to contact us. We appreciate your feedback and aim to enhance our services to better meet your needs. This Privacy Policy outlines how we manage and safeguard your personal information, and it may be updated from time to time.
Collection of Personal Information
When you visit our site, you can engage in many activities without providing personal information. However, for certain activities, we may request information from you. Some information is mandatory, and some is optional. If you choose not to provide mandatory information, you may not be able to participate in that activity. When you register on Dalore India and place an order, we collect contact details such as your name, phone number, address, and email address. We also gather profile information, purchase details, and interactions with us.
- Personal Information: When you make a purchase or create an account, we gather personal details such as your name, email address, phone number, billing and shipping addresses, and payment information only.
- Non-Personal Information: We also collect non-personal data including your browser type, operating system, IP address, and browsing activities.
Updating Your Personal Information
You have the right to access, correct, or delete your personal information and privacy settings at any time. To do this, log in to "My Profile," where you can view and modify most of your personal details. For security reasons, some information can only be changed by contacting our support team. We will address your request promptly within a reasonable timeframe.
Use of Your Personal Information
We collect your information to provide services, fulfill legal obligations, and enhance our products and services. We do not sell, rent, or share your personally identifiable information with third parties except as outlined in this Privacy Policy.
Dalore India may use your information to:
- Process financial transactions and service your order.
- Address customer service inquiries and concerns.
- Manage your account.
- Provide requested product or service information.
- Keep you updated on special offers and services from us and select third parties.
- Manage promotions and notify you of important events.
- Investigate, prevent, or address illegal activities and breaches of our Terms of Service.
- Support research and product/service development to improve our site and offerings.
- Customize your experience and tailor our services to you.
In certain cases, we may be required to disclose personal data in response to legal requests from authorities, or to protect our rights, ensure safety, investigate fraud, or respond to governmental inquiries. We may also disclose information for national security, law enforcement, or other public interest reasons.
- Transaction Processing: Your personal information helps us process orders, manage your account, and provide customer support.
- Service Improvement: Non-personal data allows us to understand website usage patterns and enhance the user experience.
- Marketing: With your consent, we may send promotional emails regarding new products, special deals, or other information that may interest you.
Third-Party Links
Our website may include links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before sharing any personal information.
Your Rights
- Access: You can request access to the personal information we hold about you.
- Correction: You can correct any inaccuracies in your personal information.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our website, you consent to the transfer of your data across borders.
Communication
When you visit daloreindia.com or contact us via email, you are communicating with us electronically. We may communicate with you through email, SMS, or by posting notices on the website. For legal purposes, you consent to receive electronic communications from us, which satisfy any legal requirements for written communication. This does not affect your statutory rights. By registering with daloreindia.com and placing an order, you authorize us to send transactional SMS or RCS messages to your registered mobile number, even if you are on the DND (Do Not Disturb) list. We may also send promotional messages to your mobile number.
Updating Account Information
To quickly and easily update your account information, log in to "My Account" and select "Account Information."
Information Sharing with Service Providers
Dalore India works with external payment processing companies to handle billing for our products and services. These companies do not retain, share, or use your personal information beyond what is necessary for processing transactions. We also share your information with service providers who perform tasks on our behalf. We do not sell or share your personal information for third-party marketing purposes.
Data Retention
We retain your information which is necessary for providing services, or as legally required. We will retain and use your information as needed to comply with legal obligations, resolve disputes, and enforce agreements.
Protection of Your Personal Information
We protect your personal information through various security measures. It is stored on secure servers accessible only to authorized Dalore India personnel via password. Your information is encrypted during transmission using secure technologies. While we strive to protect your information to the best of our ability, no method of online transmission or electronic storage is completely secure. If you have any concerns or questions about our privacy policy, please contact us and we will respond within a reasonable time.
We will still send you important updates related to our Terms of Service, registration, order notifications, and other service-related announcements, which you cannot opt out of.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy, please contact us.
By using our website, you acknowledge that you have read, understood, and agreed to the terms and conditions of Dalore India’s Privacy Policy.